This Privacy Policy explains how Linguist Hub processes personal data in connection with its website, contact channels, and language course enquiries. It describes the data lifecycle from collection through use, disclosure, retention, and deletion for users in Qatar and other visitors to the site.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Depending on how you use the website and our services, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We may also process technical data such as server request metadata and browser or device information to support security and site operation.
We receive personal data when you contact us through the website, by email, by phone, or through an online consultation. We also generate limited technical records when you browse the site or submit a form, and we may use those records to respond to your request, maintain security, and deliver the website properly.
The website uses essential cookies needed for basic operation and cookies that store privacy preferences. These cookies support functions such as page delivery, form handling, and remembering your selected settings. We do not confirm the use of analytics or advertising cookies on this site.
We use essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state that analytics or marketing cookies are in active use. If your browser blocks or deletes cookies, some site functions may not remember your settings.
We use personal data to respond to course enquiries, assess starting level and scheduling needs, arrange group matching, confirm course terms, manage enrolment, and support scheduled lessons, guided practice, and progress review. We also use technical data to operate the website, maintain security, and ensure that messages and forms are delivered correctly.
We may share personal data with service providers that support website hosting, technical delivery, form handling, or related administrative functions. Any such recipient is expected to use the data only for the service it provides and to apply appropriate confidentiality and security measures.
We may disclose personal data where required to comply with applicable law, lawful requests, or binding orders from competent authorities. We may also disclose information when needed to establish, exercise, or defend legal claims, or to protect the security and integrity of our website and services.
You may ask us to access, correct, update, or delete personal data that we hold about you, and you may also raise concerns about how it is used. Where a request cannot be fully granted, we will explain the practical or legal reason for that outcome.
To protect privacy, we may need to confirm your identity and understand the scope of your request before responding. We will review the request, assess whether any legal or operational limits apply, and then take the appropriate action or provide a reasoned response.
We retain personal data for the period needed to handle your enquiry, manage enrolment, provide course-related support, maintain security, and meet legal or accounting obligations. When data is no longer required for those purposes, we delete it or anonymise it where appropriate.
If we make material changes, we will update the policy on the website and may use reasonable notice where appropriate. The version in effect is the one published at the time you access the site, so we encourage you to review it periodically.
